I would highly recommend this team. Fabulous customer service from Lara Birkinshaw. Timely response to emails and telephone calls, friendly, informative and knowledgeable. We got a great deal!
Excellent and professional service, could not recommend more highly
I can highly recommend Jim Sheather and the team at Heritage. This is the second mortgage they have arranged for us and on both occasions they have always been extremely efficient, helpful and easy to deal with. But the real kicker has been their contacts and corresponding ability to ability to chase / cajole / prompt the mortgage company into getting things done - without them we'd still be waiting to move right now. Cannot thank them enough.
These guys have been fantastic - I have worked with Ryan Thornber who has been incredibly helpful and quick to deal with any questions of problems I had. Also if you are looking to get a better understanding of mortgages and this is your first time using a mortgage he was fantastic in explaining each step. Highly recommended! I will be using again.
Many advisers around Guildford state that they have your interest at heart, but when it comes to numbers and communication you realise they only really care about their commission. However, this wasn't the case with Heritage. They were extremely professional and did not fail to assist us every step of the way. Specially Jessica who was very patient and thorough throughout the whole lending process.
Top score from us and a big thank you to the whole team.
Rebecca Shuttle was a life saver and a complete star during the whole re-mortgage and residential mortgage processing. She explained everything in easy to understand manner across at all stages and worked really hard on, what could be described as, a complicated case! We attribute our succession entirely to Rebecca and will be grateful to her for years to come. I would wholeheartedly recommend her when you are looking to take out any products (we subsequently took out a life insurance with her) and she will do all her best to complete your case hassle free, sometimes working as late as 11-12 at night. Thank you Rebecca!
We thoroughly recommend Heritage for their excellent and efficient service. Ryan Thornber was fantastic and the other members of the team were always so friendly and helpful on the end of the phone. Thank you for making our house-buying process so stress-free!